How AI Chatbots are Transforming Businesses thumbnail

When a business moves its services online, it runs the risk of losing the close connection it had with customers. This affects customer loyalty and sometimes means lost revenue. Thanks to technology, some businesses have deployed artificial intelligence (AI) chatbots to keep customers engaged in a two-way conversation.  What is an AI Chatbot? An AI chatbot is a piece of software powered by artificial intelligence that is placed on websites and other applications to interact with humans. Chatbots are not a new technology, and it’s worth noting that there is a difference between AI chatbots and flow chatbots. Flow chatbots follow a pre-determined path definedRead More →

Business Process Management Systems Provide Variety of Benefits to Owners thumbnail

All businesses have one thing in common, and that is processes. Business processes – whether direct or indirect – are crucial when it comes to providing products or services to customers. Business process management (BPM) plays an important role in enhancing processes and offers numerous benefits to businesses. But imagine what greater benefits can be achieved if you choose to implement a technology product that supports your specific business process management. Why BPM Software? First, a little bit about BPM. Business process management was introduced to help accomplish workflow quickly and easily. Simply put, BPM enables users to design, model, implement, automate and analyze businessRead More →

Standalone 5G Networks: Potential Vulnerabilities that Could Result in Denial of Service for Customers thumbnail

5G networks promise high speeds, lower latency, and more robust security compared to its predecessors – and this has created a lot of buzz. As a result, there is a lot of competition among operators to roll out the network while manufacturers are already producing 5G devices. The deployment of 5G around the world has also been facilitated by a need for always-connected computers, widespread internet of things (IoT), and dependence on smartphones. All of this is constraining the 4G LTE technology. With the current uptake in remote working due to COVID-19, 5G is expected to see more deployment. However, despite the promised benefits, thereRead More →

6506148 B2 Patent: Nervous System Manipulation - Is it Real or Just Paranoia? thumbnail

Imagine someone manipulating how you feel. Of course, no one wants that. But how about being manipulated unknowingly? This is exactly what is happening to your nervous system every time you switch on your TV or computer. Well, at least according to the 6506148 B2 Patent. The patent named “Nervous System Manipulation By Electromagnetic Fields From Monitors” was filed in 2001 and published in 2003. The patent was filed by one Hendricus G. Loss (perceived to be a fictitious person as no information about who he really is can be traced). Is it Worth Any Attention? We already know that the content displayed on TVsRead More →

How Businesses Benefit from Big Data Analytics thumbnail

Previously we looked at the key technology trends in accounting to watch out for in 2020. Among the trends are big data and data analytics, which can have a great impact on businesses. Business data has existed for a long time, whether in filing cabinets, ledgers or storage devices. But today businesses both large and small have to deal with huge collections of data every day. This has seen the rise of data analytics trends that include deep learning, machine learning and dark data. Unfortunately, small and medium businesses (SMB) have to struggle with making a decision on implementing data analytics. This is largely becauseRead More →

Key Technology Trends in Accounting to Watch Out For in 2020 thumbnail

Technology advances continue to reshape industries and businesses – and the accounting industry is no exception. So far, a lot of repetitive tasks are performed with the help of advanced hardware and software. Even for businesses that do not like change, many find themselves making adjustments due to a generation change in the workforce, marketing demands, regulations and client demand. In any case, technology offers strengths once a business adopts new solutions to the accounting processes. The accounting industry has evolved so much that bookkeeping is no longer just about balancing books; professionals in this field are slowly transitioning into strategic business advisors. Technological innovationsRead More →

What is Splinternet and Why You Should Care thumbnail

Eric Schmidt, former Google CEO, made a prediction in September 2018 that the internet will split in two – one part being led by China and the other by the United States. The reasoning behind this involves China’s active monitoring of all internet activities, as well as technological products and services from the country. Other reasons include a different leadership regime, controls and censorship. Although it’s just speculation, the splinternet phenomenon has been around since the 1990s. Also known as cyber-balkanization, the concept is slowly taking root as governments seek to fence off their internet to create national internets. How Realistic is Splinternet? The UnitedRead More →

How to Stay Safe with Business Email Compromise on the Rise thumbnail

According to a report by the Financial Crimes Enforcement Network (FinCEN) released in July, financial institutions have incurred more than $9 billion in losses due to Business Email Compromise (BEC) schemes since 2016. With such staggering losses, businesses and even individuals can’t afford to ignore BEC attacks. What is BEC? BEC fraud involves cyber thieves posing as company executives or a business contact with the intention to commit wire transfer fraud or obtain sensitive information. The main targets are businesses working with foreign suppliers or a business that carries out regular wire-transfer payments. To carry out this attack, criminals might pretend to be the companyRead More →